Every business should have a clear, well-drafted set of terms and conditions to govern its commercial relationships.
Your terms and conditions form the basis of your contractual relationship with customers, clients, or consumers. They set out the rights and responsibilities of each party and provide a framework for resolving any issues that may arise.
We work with businesses across a wide range of sectors to draft bespoke terms and conditions that reflect their operations, values, and commercial goals.
While every business is different, key clauses typically include:
• Business details – Including legal name, address, and statutory information
• Pricing and payment terms – Including due dates, VAT, and late payment penalties
• Delivery and returns – Timeframes, conditions, and procedures
• Limitation of liability – To protect your business from excessive claims
• Cancellation and termination – Rights and obligations on both sides
• Confidentiality and data protection – Especially where sensitive or personal data is involved
• Complaints and dispute resolution – Clear steps for resolving issues
We ensure your terms are legally sound, commercially fair, and enforceable if ever tested in court.
If your business operates online, it’s important to have website-specific terms and conditions—especially if you sell goods or services, or provide recommendations.
These should be:
• Tailored to your business model
• Clearly accessible on your website
• Accepted by users before any transaction (e.g. via an “I Agree” checkbox)
We can help you draft website terms that comply with consumer protection and data privacy laws while safeguarding your commercial interests.
As your business evolves, your terms and conditions should be reviewed and updated accordingly. We can assist with:
• Periodic reviews to ensure ongoing compliance
• Drafting updated versions following changes in law or business structure
• Advising on how to communicate changes to clients and secure their agreement
• Bespoke terms and conditions tailored to your business
• Clear, practical advice from experienced commercial solicitors
• Support with both drafting and implementation
• Recognised in the Legal 500 and awarded the Law Society Mark of Excellence
Our specialist commercial lawyers offer a one-stop-shop for legal advice for all types of business – from start-ups to established companies.
All of our lawyers are specialists in their area of law. Book in for an initial discussion where we will discuss all of your options with you.
